Effective Date: 20th March 2025

Welcome to Natura Sanctuary. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any part of these terms, please do not use our website.

2. Services Offered

Natura Sanctuary provides events, coaching services, and eco-friendly products. Our offerings may change or be updated from time to time without prior notice.

3. User Responsibilities

You must be at least 18 years old to use our services.

You agree to provide accurate and complete information when registering or purchasing from us.

You are responsible for maintaining the confidentiality of your account details.

4. Event Bookings & Payments

All bookings are subject to availability.

Payment must be made in full at the time of booking unless otherwise stated.

We reserve the right to refuse or cancel bookings at our discretion.

5. Refund & Cancellation Policy

Cancellations made at least 30 days before an event may be eligible for a full or partial refund.

No-shows or last-minute cancellations may not be eligible for a refund.

Digital products and downloadable content are non-refundable.

6. Product Purchases & Shipping

All orders are processed within 10 business days.

We strive to use sustainable packaging and eco-friendly shipping methods.

If an item arrives damaged, please contact us within 14 days to arrange a replacement.

7. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Natura Sanctuary. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

Natura Sanctuary is not responsible for any personal injury, loss, or damages arising from the use of our services or products. Participation in events is at your own risk.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

10. Amendments to Terms

We reserve the right to update or modify these terms at any time. Your continued use of our website after changes are made constitutes acceptance of those changes.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at love@naturasanctuary.com